FAQ

Home and Garden Awards 2023
Quality Epoxy the "Best Concrete Decorative Coating Specialists - Arizona



Am I able to create my own 100% custom flake blend if none of your blends work for my needs?
Yes, my flake manufacturer,Torginol, has a tool where you can create your own custom blend; https://torginol.com/design.
You can pick whatever colors you want. Just make sure that your total percentage of colors equals 100%. Torginol will ship directly to you the samples you created. Once you are ready to place your order, I will need you to send me a picture of your label with the FB item number so I can place your order.
The only requirement is you will pre pay me for the cost and shipping of your custom blend mix. Any left over flakes will be yours to keep.
Why are 1" flakes better?
* Flake size always end up smaller then what you started with upon completion.
* Flake floors are no different then tile in your home or business. Bigger tile is always more attractive then tiny tiles on your floor.
How do we prep concrete floors?
We mechanically grind all concrete floors in order to create a profile that will insure long term adhesion. Even though we use state of the art grinders and vacuums there is no guarantee of a 100% dust free environment.
Why should one use Quality Epoxy service?
We are a husband-and-wife team with no employees. We are the longest running coating company with over 25 years of experience and knowledge. I am one of the world’s most product knowledgeable person in the coating industry which has allowed me to write over 15 global publications.
Every floor we install is 100% uvr protected because to achieve that, every layer has to be polyaspartic.
We take flake floors to the next level. We are the only company in Arizona that only uses 1” flakes. This gives you more of a marble look. I promise you this will be the best flake floor you will have ever seen.
We are so passionate and love that we do, that we have more google reviews at 500 + at a perfect score of 5.0 then any coating company in the world. We take no deposit and payment is due on completion.
Why would anyone want to coat their floors?
Because it looks beautiful, it protects the concrete from deteriorating, from stains and everyday wear & tear. With our three layer system, your garage or business will have a glossy showroom finish.
How durable are polyaspartic coatings compared to epoxy coatings?
Compared to epoxy floor coatings, polyaspartic coatings are more durable. Based on empirical testing information, polyaspartic coatings have been shown to provide abrasion resistance which dramatically exceeds that of most epoxy coating systems. Also polyaspartic is 100% UVR protected and chemically resistant so your floor will never turn yellow or oxidize for the life of your home. After installation you can walk or drive on it a lot sooner than you would with epoxy.
I just bought a brand new home and have not driven on the garage floor yet. Do I still need you to grind the floor?
Yes, regardless of whether the floor is 30 days or 50 years old, the concrete still needs to be mechanically ground so the pores open up. This allows the product to get a better bond by absorbing the product into the open pores of the concrete for a superior bond.
What is your warranty?
All residential jobs come with a lifetime warranty on adhesion, for as long as you own your home. Business jobs have a two year warranty. Please refer to your signed contract for details.
I want to paint my walls in my garage. Should I do it before or after my floor gets coated?
Does not matter. Do what is convenient for you.
Does someone need to be present for the job to be completed?
No, our job is completely nonintrusive. Once we arrive at your garage, we will disengage your garage door. When we finish, we will close your door to a few inches off the ground, resting on nails. This precaution is necessary to avoid closing the door on a wet surface. It allows us to come and go as needed to complete all three steps of the job within 24 hours.
What method of payments do you except?
Cash, Checks, Zelle, Credit Cards (all cards have a 3% transaction fee).
I am getting garage cabinets! In what order do you recommend I go with?
Ideally the floor should be installed before the cabinets. It has a cleaner appearance with the cabinets on top of your new floor.
I already have garage cabinets installed. Is there anything I should worry about?
No.
How long does the installation take?
Installation gets done within 24 hours.
How soon can I get on my floor after installation?
Once job is completed, it is a full turnaround after 72 hours.
How much notice do you need before you can start the job?
Usually between 4 - 7 days due to our high demand. However, there are times when we can start the very next day, so please call or text. We always try our best to accommodate everyone.
My floor already has a coating and or sealer on it. What do I do to have my floor re-coated?
Call Quality Epoxy. Our concrete floor preparation is outstanding. We use high quality, professional grinders and vacuums for all of our work in order to create a dust free environment and surface that will insure long term adhesion. It also removes any existing coating.
I currently have oil stains on my concrete floor. Will it be a problem to remove?
Not at all.
Can I have you coat over the old stuff that is currently on my floor?
No, Quality Epoxy believes in doing the job right the first time. We do not do "quick fixes". We will need to grind the old floor.
I have separated garages, but I need to coat only one at a time because I have a lot of items I need to store in them.
Quality Epoxy charges a minimum of 400 sq.ft, and you will be charged the minimum each time.
Do you have a minimum size?
No, not a minimum size. However there is a minimum charge of 400 sq.ft.
What is hot tire pick up?
Hot tire pickup is a common question regarding both epoxy and polyaspartic floors. This is caused when the hot tires from your car can soften lessor quality or thin coatings. The tires then cool down and contract after driving causing the tire tread to literally grab and pull at the surface of the still soft coating causing it to delaminate. This problem is associated more with an epoxy paint kit, but not a professionally installed or commercial quality coating. Since most commercial brand epoxy and polyaspartic is 80% solids or higher, floors like these can run between 10 to 30 mils in thickness compared to only 3 mils for a store bought kit that is only around 30% solids.

More questions? We are
always here to assist you!