FAQ

Q: How do you prep concrete floors?

A: We mechanically grind all concrete floors in order to create a profile that will insure long term adhesion. Even though we use state of the art grinders and vacuums there is no guarantee of a 100% dust free environment.

Q: Why should one use Quality Epoxy service?

A: There are many reasons. All jobs are done by me, the owner, to ensure that the job is done correctly with my standards of high quality. I like to treat every job like it's for my own personal property. We use the best product currently on the market and all floors are a resin base epoxy floor system. We have more information on our website than any floor coating company. We explain in full detail from start to finish what product we use and what is included in our pricing for your sq. ft. We provide all material data sheets so anyone can read up on all products. Every job is UV protected which ensures you the prevention of fading, caulking, oxidizing and yellowing from the UV rays over time. Quality Epoxy provides a lifetime warranty on all residential jobs. If you compare product, labor and warranty we have the best price in the entire state.

Q: Why would anyone want to coat their floors?

A: It looks awesome! It protects from stains and everyday wear & tear. With an epoxy / polyurethane coating, your garage will have a glossy showroom finish. Most important, it will keep the dirt down in your house, add value to your home, makes it very easy to clean, and will last forever.

Q: Epoxy Floor Coating Benefits Are?

A: Epoxy is a thermosetting polymer which is available in three different formulations for a garage floor coating and sealer; water based, solvent based, and 100% solids. These formulations allow for varying degrees of thickness from 3 mils to over 10 mils for a single coating for a garage floor. They also allow for ease of application, special bonding characteristics, and VOC considerations. Epoxy bonds extremely well to properly prepared concrete and can sometimes be used as a resurfacing agent for old or worn concrete that need a new garage floor surface.

The best epoxy formulations are 100% solids and provide for an extremely hard, thick, and impact resistant surface. This self-leveling thickness contributes to filling in the small hairline cracks and imperfections of the floor as well as providing protection. It also works well against hot tire pick up, scratching, and wear from abrasion. Though some epoxy formulas come with U.V. inhibitors, they will still eventually yellow or amber as the industry calls it when exposed to sunlight for any length of time.

Q: Polyurethane Floor Coating Benefits Are?

A: Like epoxy, polyurethane is a thermosetting polymer as well and is considered a high performance coating. It is commonly known as urethane for short, though that it is technically incorrect and there is actually a big difference between polyurethane and urethane. If someone is advertising a urethane coating, it is actually polyurethane. Of the different formulations available,aliphatic polyurethane is the desired choice for garage floors. Though they are approximately 60% to 70% solids depending on the manufacturer, a polyurethane coating is only about 2 to 3 mils in thickness and can’t be adjusted as with epoxy. Don’t let the thinner dry film thickness fool you however. Aliphatic polyurethane has more flexibility than epoxy and it is this flexibility that aids in absorbing impacts better. It is also much more abrasion resistant, in fact, some manufacturer’s claim that the wear resistance of polyurethane over epoxy is almost 3 to 1. The resistance to chemicals is better than epoxy as well and includes solvents such as methylene chloride which is the primary ingredient in paint stripper.

Another advantage of polyurethane over epoxy is that it is U.V. stable. This means that it won’t yellow like epoxy does when exposed to small amounts of sunlight. The surface of polyurethane is not as hard as epoxy but it is much more scratch resistant, can tolerate larger temperature swings and handles humidity much better. It is also available in different finishes from satin to very glossy. Though polyurethane has many advantages over epoxy, it does not bond well to concrete and its thin dry film thickness will not work well as a self-leveling coating to fill in small cracks and divots in the surface.

Final Verdict

So, which should you use? As a rule, it is believed that you will get maximum performance by using both polyurethane and epoxy together for your garage floor coating. Epoxy is best used for building up the thickness of your floor coating then following up with polyurethane as a clear coat to protect it. It will help protect the epoxy from yellowing and it will provide for a longer wearing and more scratch resistant surface. If you don’t want to worry about yellowing at all, you can always use a colored polyurethane as a final color coat before the clear coat. Polyurethane is also a better medium than epoxy to mix in anti-slip aggregate if you truly want an anti-slip surface or want a solid colored floor without paint chips.

Something else to consider is that most epoxy clear coats are not actually crystal clear like polyurethane is. Though they have no color, there is a slight yellowish brown tint to the clear in epoxy. Unless you opt for a more satin finish, polyurethane can provide a very glossy surface that gives your floor depth.

So unless you are just doing a one-coat epoxy coating for your garage, a combination of epoxy and polyurethane is almost always the best answer to get the maximum combined benefit out of both materials. The result is a high performance garage coating that will stand up to the rigors of a working garage for years to come.

Q: What Exactly Is A Metallic Floor?

A: Metallic epoxy floor coatings are a hot new trend that is a very high tech and exotic looking flooring option. These coatings create a glossy and deep looking floor with a variety of different colors and visual effects. Some even create a beautiful three-dimensional appearance that gives the illusion of craters, ripples, and swirling rivers of metallic looking plasma.

Metallic Epoxy is a line of metallic mica pigments designed to be dispersed in a variety of binders to create seamless floors with a unique three dimensional appearance. These floors are perfect for retail establishments, night clubs, automotive showrooms, residential interiors and garage floors. The use of the high-performance epoxy/polyurethane resins makes the Metallic Epoxy System an exceptionally durable long-lasting flooring system.

Metallic floors do not look like solid pigmented floors. Metallic floors are created by the artistic ability of each and individual installer. If you have five installers doing the same colors on five different floors, you will see major differences on all five floors. Metallic floors are strictly an artistic system with so many different options that one can do. The options are endless.

Q:Are Metallic Epoxy Floors Durable?

A: As beautiful and stunning as these floors look, they are considered a high performance floor coating that is designed to last for years. For the first coat they require an epoxy primer to be installed. The second coat involves the actual metallic epoxy coating followed by a third coat of clear on top. It’s not unusual to add a fourth coat if applying polyurethane as a top coat. As a result, you end up with a very thick coating due to the amount of coats involved, especially from the metallic coat. These metallic coatings are just as resistant to oil, salt, chemicals, acids, water, and wear as any other high performance epoxy garage floor. Maintenance is easy and the amount of light they reflect is outstanding due to the glossy nature of the surface. Like any other epoxy coating, they can be a little slippery when wet if you don’t use an anti-slip additive in the final top coat. These metallic coatings are just as resistant to oil, salt, chemicals, acids, water, and wear as any other high performance epoxy garage floor. Maintenance is easy and the amount of light they reflect is outstanding due to the glossy nature of the surface. Like any other epoxy coating, they can be a little slippery when wet if you don’t use an anti-slip additive in the final top coat.

Q: Which Floor System Is More Durable, A 5-Coat Chip Floor Or Metallic Epoxy?

A: Even though our Chip Floor is a 5 layer system, our Metallic Epoxy is by far the strongest, most durable and high impact resistant system currently on the market. Why? because Metallic Epoxy has a layer of 100% solid epoxy.

Q: What Kind Of Options Do I Have With Metallic Epoxy?

A: You have many options. With Metallic Epoxy you can just have a metallic look that is created from the chemicals of the product that is created once the floor is cured out and the chemicals react with each other, you can have the hammer and crater looks that is caused from spraying different types of chemicals on it, you can do multi colors drip, pour or splatter wet on wet. Or you can have a base color with pigmented metallic powder mixed in your spray to get a different color or colors sprayed all over your floor. The Metallic Epoxy look and effects are endless.

Q: Is Coating Stem Walls Included In The Price Of The Floor?

A: Coating of stem walls depend on what type of system you are going with. If you were to go with a pigmented floor (solid or chips) they are included and no charge providing they are your typically no more then 4” in height. If you are going with a metallic floor, stem walls will not be coated. The reason is that stem walls are vertical and metallic floors are translucent. Not only will you see the concrete under the product, you can not work with color blends on a vertical structure plus gravity will leave run marks.

Q: I Just Bought A Brand New Home And Have Not Driven On The Garage Floor Yet. Do I Still Need You To Prep The Floor?

A: Yes, regardless of whether the floor is 30 days or 50 years old, the concrete still needs to be mechanically grinded so the pores open up. This allows the epoxy to get a better bond by absorbing into the open pores of the concrete for a superior bond.

Q: What Are The Benefits Of A Garage Floor Epoxy Coating

A: So what makes garage floor epoxy the best flooring options for your garage? Besides looking nice, an epoxy garage floor has an abundance of benefits. Because of the hardness and thicker application that you get from epoxy, this type of concrete coating is very durable and resilient to impacts, chipping, and surface abrasion. You don’t have to panic if you drop that wrench or a bicycle falls over. The thicker coating also does a great job of covering over minor imperfections such as small surface cracks and flaws in the concrete. It is also anti-dusting. Much of the dust in a garage is from the cement floor itself and has a tendency of collecting on cars, tool benches, and storage items as well as being tracked into the house. And finally, it is light reflective. It will brighten up the look of your garage without having to add additional lights.

For the mechanics out there, a garage flooring option such as epoxy is both chemical and stain resistant. That means oil, brake fluids, anti-freeze and other caustic car chemicals can easily be wiped up without worry – even if it sits for a while. Rolling tool boxes, jacks, and jack stands will not damage the floor. It’s naturally moisture resistant which is great in the snowy seasons and makes it easy to clean as well. Just a little mild soap and water is all it takes. Depending on whether you added paint chips or not and the thickness of the topcoat, some surfaces can be a little slippery when wet. If you want some extra grip you can add slip resistant aggregate to the final coat.

Q: I Want To Paint My Walls In My Garage. Should I Do It Before Or After My Floor Gets Coated?

A: I would recommend you paint your walls after the floor gets coated because you might get some over spray from the roller. If you spill any paint on your newly coated floor, it wipes right off.

Q: I Am Getting Garage Cabinets! In What Order Do You Recommend I Go With?

A: Whatever is most convienient for you. We can mechanically grind the floor before or after the cabinets are instaled. The order makes no difference.

Q: I Already Have Garage Cabinets Installed. Is There Anything I Should Worry About?

A: No.

Q: How Long Will I Be Out Of My Garage From Once The Process Starts?

A: From start to finish, it will range from 9 to 11 days, depending on whether you choose a solid color or a chip floor or a Metallic Epoxy floor. After installation is complete, there shall be no foot traffic or any foreign objects whatsoever on the serviced area for two (2) days. No vehicle traffic for seven (7) days. If polyurea fast cure installation is applied at 77 degrees or higher, no foot/vehicle traffic or foreign objects whatsoever for twenty-four hours (24 hrs). If below 77 degrees then it’s forty-eight hours (48 hrs). Failure to comply will void warranty.

Q: Why Would I Want UVR In My Polyurethanes And What Happens If I Do Not Have It?

A: UVR stands for ultra violet resistant. It is a special additive that protects the polyurethane from fading, oxidizing or yellowing. Coatings without this special additive will have a much shorter life due to our harsh sun. Quality Epoxy always puts UVR additive in all of our polyurethanes at no extra cost to you. This is because Quality Epoxy believes in providing our customers with the highest quality floors.

Q: Do I Need A Polyurethane Clear Coat For My Floor To Be Shinny?

A: No, polyurethane clear coat is only used if you choose a granite chip floor. The purpose of the polyurethane clear coat is to protect your chips from the color bleed when they get wet and enriches the colors of your chips. All floors get pigmented polyurethane that is already glossy. The only difference between the pigmented polyurethane and the clear polyurethane is one is colored and one is clear.

Q: What Is The Difference Between Polyaspartic / Polyurea Vs. Normal Cure Epoxy And Polyurethane And Why Would I Pick One Over The Other?

A: Polyaspartic / Polyurea are only needed if you need a 24 hr turn around time or if the outside temperature is less then 32 degrees for the high. Unless you fall under these criteria, the normal cure epoxy & polyurethanes are ideal.

Q: What Is The Difference Between Epoxy And Polyurethane And Do I Need Both?

A: It is very critical that you do have both epoxy and polyurethane down on your floor. Epoxy is what permanently bonds the system to the concrete. Epoxy alone as the finish coat can yellow and chalk when exposed to U.V light and as a general rule have inferior stain and abrasion resistance when compared to a polyurethane coating. The use of polyurethane on top of your epoxy provides that show room look you always wanted. Polyurethane provides you with a nice high gloss shine, no fading, no oxidizing, no chalking, and very easy clean up.

Q: What Is Cem-Seal?

A: Cem-Seal is a product that is used to "flatten" acrylic chips on the surface of the floor. It is a water based product that is also UV protected. Acrylic chips react to water but not solvents. This step will give you a smooth finish.

Q: How Does Your Price And Product Match Up To The Competition?

A: Quality Epoxy believes in using only the best. We proudly use ARIZONA POLYMER. Everything is included in our base price with no up charges. The price includes coating stem walls, UVR stabilizer in all polyurethane so you do not get any fading, oxidizing and yellowing from the ultra violet rays. You will never be up charged for heavy chips used that my competitors up charge. I do all the coating work myself which saves you money and I treat every garage like it's my own. That is why you will have a showroom that will last forever. Quality Epoxy provides a residential LIFETIME WARRANTY on peeling.

Q: Do You Offer Polyaspartic / Polyurea And What Is It?

A: We do offer Polyaspartic / Polyurea which allows the job to be done in one (1) day with a (24 hr) turn around time in both walking and driving vehicles on your newly coated floor. Polyaspartic / Polyurea does cost more because all floors need to have a dry prep and the cost of materials. Another option you have to save money but speed up waiting time is to pay an upgrade fee. Your top coat can be Poly 5000 or 5001 which will allow you to walk on your floor in 6 hrs and drive on it in 24 hrs from the last day of completion. This application is limited to the heat index on any given day.

Q: How Much Notice Do You Need Before You Can Start The Job?

A: Usually between 4 - 7 days due to my company is in high demand. However, there are times when i can start the very next day, so please call. I always try my best to accommodate everyone.

Q: My Floor Already Has A Coating And Or Sealer On It. What Do I Do To Have My Floor Re-Coated?

A: Call Quality Epoxy and we will have your floor sanded, diamond ground or shot blasted. All methods are productive depending on the circumstance. This will allow a superior bond to prevent peeling.

Q: I Currently Have Oil Stains On My Concrete Floor. Will It Be A Problem To Remove?

A: Not at all.

Q: Can I Have You Epoxy Over The Old Stuff That Is Currently On My Floor?

A: No, Quality Epoxy believes in doing the job right the first time. We do not do “quick fixes.”

Q: I Have Separated Garages, But I Need To Coat Only One At A Time Because I Have A Lot Of Items I Need To Store In It.

A: Quality Epoxy charges a minimum of 400 sq.ft, and you will be charged the minimum.

Q: Do You Have A Minimum Size?

A: Yes, the product comes in a minimum quantity to cover 400 sq. ft.

Q: What Is Hot Tire Pick Up?

A: Hot tire pickup is a common question regarding epoxy floors. This is caused when the hot tires from your car can soften lessor quality or thin coatings. The tires then cool down and contract after driving causing the tire tread to literally grab and pull at the surface of the still soft coating causing it to delaminate. This problem is associated more with an epoxy paint kit, but not a professionally installed or commercial quality coating. Since most commercial brand epoxy is 100% solids, floors like these can run between 10 – 30 mils in thickness compared to only 3 mils for a store bought kit that is only around 30% solids. Because thicker coated epoxy floors like these wear so well, warranties of up to 15 years for installation by professional installers is becoming common. Many manufacturer’s of 100% solids epoxy warranty the product itself for the life of the floor.

Cleaning Instructions

Cleaning your epoxy floor on a regular basis is very important. The longer you wait to clean, the harder it may be to remove all the spots.

Recommended cleaning procedures:

1) Back out your cars and remove any objects that are on your floor.

2) Use a leaf blower to blow out your garage floor.

3) Use an industrial mop and mop your floor.

4) Let floor air dry.

*Never use anything abrasive to clean your floor because that can scratch the surface.




WE COAT THE FOLLOWING
Garage Floors • Driveways • Patios • Walk-Ways • Restaurants • Retail • Aircraft Hangers • Industrial / Commercial


GLOSSY DURABLE FLOORS! LIFETIME WARRANTY
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We serve the following communities
Anthem, Apache Junction, Avondale, Buckeye, Bullhead City, Carefree, Casa Grande, Cave Creek, Chandler, Chino Valley, Coolidge, Cottonwood, Douglas, El Mirage, Eloy, Flagstaff, Florence, Fountain Hills, Gila Bend, Gilbert, Glendale, Gold Canyon, Globe, Goodyear, Holbrook, Kingman, Lake Havasu, Litchfield Park, Marana, Maricopa, Mesa, Oro Valley, Paradise Valley, Parker, Payson, Peoria, Phoenix, Pintop-Lakeside, Prescott, Prescott Valley, Queen Creek, Safford, San Tan Valley, Scottsdale, Sedona, Show Low, Sierra Vista, Sunlakes, Surprise, Tempe, Tolleson, Tonto Verde, Tucson, Williams, Winslow, White Mountains, Yuma


And we travel to serve the following states
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